Accessible phone line closes early!

Published Date
16/03/2009
Author
Jennifer sitting out in the sun

Having been successful at receiving a presale code for concert tickets I was horrified to hear after an hours constant redial that the disabled access booking line has now closed and will reopen tomorrow morning at 9am!

Non disabled people have a 24hr booking line available to them and use of online booking!

As a wheelchair user I am limited to telephoning between 9am til 6pm and only on one phone number for the whole of the UK.

It makes my blood boil – access denied more like!

I could of bought tickets by now if I wasn’t disabled!

This isnt the first time i have encountered this problem – every time i book tickets for concerts at larger venues this happens. You would think smaller venues would have the problem not larger ones!

Disgraceful!

Jennifer Gallacher, Middlesbrough

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