Handbook and FAQs Volunteering at MDUK

Our volunteers are really important to us – and we want to make sure that you have a great time volunteering for MDUK.

I’ve made good friends through volunteering. Everyone at MDUK is super friendly, which makes volunteering so easy and really enjoyable.

Volunteer Handbook (PDF, 1964kb)

How do I become a volunteer?
All of our open volunteering roles are advertised here and you can apply through our application form. For more information, email our Volunteering team.

What happens after I apply?
The relevant team at MDUK will contact you to arrange an informal interview to tell you more about the role and find out if it’s the right fit for you. For some roles where you have direct contact with children or vulnerable adults, we may need to get a DBS (criminal records) check for you. We also may ask you to provide references. 

What training will I get?
Your MDUK contact will provide you with an induction to the role, sharing information about your responsibilities and making sure you have the support you need in your role. We also offer online training modules covering GDPR and safeguarding where relevant. 

How much time do I need to give?
This is entirely up to you! Some of our volunteers sit on panels that meet a few times a year, others are regular fundraisers. However much time you have to give, it’s always appreciated and we’ll work around your availability. 

What support will I get?
You’ll have regular communication with your MDUK contact, and we’ll also provide opportunities for you to chat with other volunteers. We want you to enjoy volunteering with us so we’ll offer you all of the ongoing support you need to make sure this happens. 

Do you offer work experience or internships?
We provide work experience to young disabled people in London through our Moving Up programme.  

Will volunteering cost me money?
We will reimburse you for any reasonable out-of-pocket expenses you incur while carrying out your volunteering role, for example the cost of train tickets. 

I’m disabled. Can I still volunteer?
Of course! We’ll discuss any necessary accommodations as part of your application process. 

Can I get a reference from you after I've finished volunteering?
Yes, we’re very happy to provide references to our volunteers. You can request this from your MDUK contact. 

I want to volunteer but none of the roles look right for me. What should I do?
Please contact us even if none of the roles available right now are what you’re looking for. We’re always keen to hear from people who have time, skills and knowledge that they’d like to share with us; the best ideas come from working together. 

What if I have a criminal record?
If your volunteer role involves working with children or vulnerable adults, you will need to undergo a DBS (criminal records) check. If you have a criminal record, this does not necessarily mean that you won’t be able to volunteer for us – this will be a discussion between you and your MDUK contact. 

Will volunteering affect my benefits?
Volunteering shouldn’t impact on your benefits, but for more detailed guidance please read here.