Digital Content Strategist

Posted Date
10/07/2019
Location
London - Head Office
Team
Marketing & Communications
Closing date
24/07/2019

We understand that a diagnosis of muscular dystrophy changes everything. Every day Muscular Dystrophy UK is urgently searching for treatments and cures to improve lives today and transform those for future generations.

About the role

We’re going through an exciting period of digital transformation at Muscular Dystrophy UK and are changing the way we provide support to people with muscle-wasting conditions through digital tools and products.

You’ll be the lead product manager for our Digital Health Assistant Project, a pioneering collaboration between Muscular Dystrophy UK, Reason Digital and a number of other healthcare charities. The tool provides personalised content to people using machine learning and is the first of its kind.

You’ll also play a key part in ensuring that our content for people with the condition is user-focussed and restructured for our new website. You’ll be the lead for user testing for the new website and the delivery of a new information architecture.

Applicants

The successful applicant should have experience of delivering user-focussed digital tools and content and working across large organisations to collaborate with teams.  They’ll be organised, solutions-focussed and collaborative and have a passion for delivering new ways of working through digital tools and products.

What you’ll do

  • Work with the Digital team and other teams to rebuild and rewrite the information for people with muscle-wasting conditions for the new website
  • Work and build strong collaborative relationships with other teams to deliver effective campaigns and tools
  • Develop a new information architecture for the new website, with a focus on the health information, based on the insights from user research
  • Lead on all user testing for the new website
  • Champion engaging user-focussed content across the organisation and help develop digital champions to embed best practice around digital content creation
  • Work to re-purpose and develop content for the Digital Health Assistant
  • Use analytics and insight to develop content for the Assistant
  • Ensure the content delivered by the Assistant integrates with the charity’s other digital services such as the forum and other digital tools
  • Act as product manager for the Digital Health Assistant

Please download the job description to see full role responsibilities.

Please be aware, this is a 12 month fixed term contract.

Location

This role is based at our office in Southwark, London, within a short walking distance of Southwark and Borough tube stations. It is also a short distance from Waterloo Station, London Bridge Station and Blackfriars Station. We are a 5-minute walk from the Tate Modern and Southbank, a perfect place to go for lunch during the warm summer months.

To apply, please send your CV and covering letter detailing why you are best suited to the role to jobs@musculardystrophyuk.org by 24 July 2019.

Interviews due to be held on 7 August 2019.

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