Viewing 3 posts - 1 through 3 (of 3 total)
  • #154415
    Domestic Appliance Repair

    SO my fridge freezer has broken down. I ring up Domestic and General who hold the service contract and ask to get it repaired. The earliest they can get out is six days away, and then they will only look at it not fix it. In the meantime my diabetic injections and my pain killer spray are going off and cannot be stored. D&G of course could not care less and their repair agent even less so.
    Thus I need to find a repair organisation that will cover the problem quickly and efficiently so I will not become ill. Any suggestions please? I should also add here that if my meds do go off the surgery will not replace them until my next due date so I am really stuck.

    Mike

    So many love songs, so little love.

    embayweather embayweather
    Moderator
    Posts: 8
    Joined: 02/11/2015
    #154430
    Reply To: Domestic Appliance Repair

    Well things did not improve, they got worse. Contacting the repair ‘service’ directly as Domestic and General would not and trying to tell them as forcefully as we could that this was an important and difficult situation, D&G will not send any one out to repair it. What an awful firm, do not have any contracts with them their only concern is making money.
    I have had to store my meds in my Dad’s fridge which not means three trips a day to his house to get them.
    I am not a happy bunny.

    Mike

    So many love songs, so little love.

    embayweather embayweather
    Moderator
    Posts: 8
    Joined: 02/11/2015
    #154447
    Reply To: Domestic Appliance Repair

    This is awful.

    Sorry you have this problem.

    "Even if you are not paranoid, it does not mean they are not out to get you!".

    taungfox
    Participant
    Posts: 4,630
    Joined: 27/09/2010
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