Viewing 15 posts - 1 through 15 (of 15 total)
  • #139211
    Grocery deliveries

    Hello

    I was wondering if anyone here had any bad experiences with getting groceries delivered to their home? (rude delivery drivers, late arrivals, etc)

    Its for a Uni project that I’m doing and so I’d be really grateful for any replies.

    If you don’t have any use for grocery deliveries I’d also be interested to know why? (someone else does shopping for you, etc)

    Cheers,
    Stuart

    Edit: Please delete this post if this goes against any forum rules I’m unaware of.

    sdavidson
    Participant
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    Joined: 09/10/2016
    #139212
    Reply To: Grocery deliveries

    I occasionally do supermarket online shop. more so in winter and particular for the heavy tins and bottles etc.

    drivers always nice from the 3 big stores i use. happy to put in kitchen on table.

    the dates on fresh food can be a hit n miss. as in they is in date but not the longest shelf date possible.

    Substitute items;- this can be an issue if they dont have part of an offer or what you had wanted.

    """""""What doesn't kill you makes you stronger""""""

    Cat (Mod) Cat (Mod)
    Moderator
    Posts: 1,002
    Joined: 20/09/2010
    #139214
    Reply To: Grocery deliveries

    Not for me per se. But the other night I was driving home, and stuck behind a cyclist on a blind bend with double continuous white lines. A store delivery driver was behind me, so close I could only see his bonnet and a fraction of his windscreen. He was making gestures at me and trying to overtake us both (no room for me to pass a cyclist legally). It was also on a corner where at least two people have been killed and my daughter nearly lost her life. Pulled off on our road home and he passed us both illegally crossing the lines.
    Not and isolated incident. My experience has been that many, not all, are dangerous and irresponsible, perhaps becasue of schedules or delivery demands. This is of course reflected in the prices that we pay for the service.
    On the other hand Iceland, whom we use from tiem to time have been very efficient and helpul, even their drivers seem to drive safely. always prompt and deliver to our back room even though it is a bit of a hike up our drive way.

    Mike

    So many love songs, so little love.

    embayweather embayweather
    Moderator
    Posts: 8
    Joined: 02/11/2015
    #139217
    Reply To: Grocery deliveries

    Before I got a mobility scooter this year I used to rely
    exclusively on grocery deliveries only going out once
    every 3/4 weeks.

    I have two freezers and used to order very large orders
    if food and supplies to be delivered.

    Tried them all over the years but found “Iceland” by far
    the best. Always free delivery for a start (over £25). The nice
    Polish driver would insist on bringing the food right into
    my kitchen and even used to offer to put it in freezer.

    Never once had an error or the famous “sustitution” that the
    larger stores often do.

    "Even if you are not paranoid, it does not mean they are not out to get you!".

    taungfox
    Participant
    Posts: 4,630
    Joined: 27/09/2010
    #139301
    Reply To: Grocery deliveries

    Thanks your reply Catatude,

    I was actually wondering if there was a particular reason why you get more shopping delivered in winter? Does cold exacerbate your condition?

    If anyone else could comment on their experiences, feel free to chime in.

    Cheers

    sdavidson
    Participant
    Posts: 0
    Joined: 09/10/2016
    #139332
    Reply To: Grocery deliveries

    My home town is not too rural. but the council does not grit roads within my housing estate. only main roads. Heavy rain/winds an issue for me. snow and wheelchairs dont mix.

    Wheelchair access taxis are very hard to get. only one in my area.

    Going out in winter to carry shopping requires another person.

    in my area of scotland its dark by about 4.15 or even earlier

    and take for example if the person has paid carers on a limited weekly shift pattern. you have to decide and balance what activities you do to make best of your time. so shopping on line is sometimes the only choice to enable you to make best use of your carer/PA allowance.

    """""""What doesn't kill you makes you stronger""""""

    Cat (Mod) Cat (Mod)
    Moderator
    Posts: 1,002
    Joined: 20/09/2010
    #141978
    Reply To: Grocery deliveries

    I’ve had a few Ocado orders this year and been pleased with the service. The driver arrives on time and brings the shopping into the kitchen. I would recommend them.

    sybyllascarlett
    Participant
    Posts: 383
    Joined: 07/02/2012
    #141979
    Reply To: Grocery deliveries

    I’ve had a few Ocado orders this year and been pleased with the service. The driver arrives on time and brings the shopping into the kitchen. I would recommend them.

    I will second that. Ocado operate in their own right with a tie in to Waitrose (who also deliver for themselves) & also deliver on behalf of Morrisons.

    They have the clearest delivery notes by far with all the food listed in category & date order if fresh & have very courteous & helpful drivers.

    The only thing they lack is the option to include notes when composing the order as this would allow me to request they pick the longest possible use by date produce. Tesco do that & have a pretty good track record with substitutes.

    Asda are by far the worst for substitutes & taking twice as much money until the orders been delivered & Sainsburys just deliver short shelf life produce, which is no good to me. I can’t accept bread being delivered at 21.00 with the same day expiry. They also offer poor value substitutes.

    There is nothing noble in being superior to your fellow man; true nobility is being superior to your former self

    I, Disabled Bloke
    Participant
    Posts: 540
    Joined: 29/10/2010
    #141980
    Reply To: Grocery deliveries

    hi wonder woman. been a while mate missed you.lol

    my problem with our local ASDA. is that as area is perceived to be low employment and poverty the quality and choice in this store sucks.

    cat

    """""""What doesn't kill you makes you stronger""""""

    Cat (Mod) Cat (Mod)
    Moderator
    Posts: 1,002
    Joined: 20/09/2010
    #141982
    Reply To: Grocery deliveries

    Our ASDA is is an area of mixed low and very high income families, but i do feel that the store is gradually going downhill, not just with customer service but also with product quality. I wonder if these changes are endemeic in the organisation as their figures nationwide are not looking as good as they sued to do.

    Mike

    So many love songs, so little love.

    embayweather embayweather
    Moderator
    Posts: 8
    Joined: 02/11/2015
    #141983
    Reply To: Grocery deliveries

    Thanks for all your replies they’ve been really helpful,

    I was just wondering if anyone here also makes use of any ready frozen meal service? (such as Wiltshire Farm Foods, Oakhouse Foods,etc).
    I would guess that a lot of people with MD rely on carers to prepare food for them and so this service is probably redundant for most of you. But please let me know if I’m mistaken.

    Thanks again,
    Stuart

    sdavidson
    Participant
    Posts: 0
    Joined: 09/10/2016
    #141984
    Reply To: Grocery deliveries

    Did try both Wiltshire Farm Foods and Oakhouse.

    Found them overpriced and low calorie. Not ideal for
    people with muscle wasting conditions, we need every
    calorie we can get.

    Found Iceland’s range of frozen foods much better value
    and substantially higher in calorific value. With the free
    delivery it was a no brainer and been with them ever since.

    "Even if you are not paranoid, it does not mean they are not out to get you!".

    taungfox
    Participant
    Posts: 4,630
    Joined: 27/09/2010
    #141986
    Reply To: Grocery deliveries

    Thanks for all your replies they’ve been really helpful,

    I was just wondering if anyone here also makes use of any ready frozen meal service? (such as Wiltshire Farm Foods, Oakhouse Foods,etc).
    I would guess that a lot of people with MD rely on carers to prepare food for them and so this service is probably redundant for most of you. But please let me know if I’m mistaken.

    Thanks again,
    Stuart

    sadly. A large number of MD people or other disabled people for that matter are unable to access Social Care package to pay carers to be on had to assist in the prep of every fresh meal so unfortunately our nutrition can suffer if not for the goodwill of family and friends.

    So yes, many opt for the brands like Wiltshire foods you suggest but as taungfox says the calorie content etc is not designed for our dietary needs. They are more aimed at able bodied older people with a standard diet but some dexterity issues etc. regular store meals often start off good when launched but after a time . portion and quality is reduced.

    """""""What doesn't kill you makes you stronger""""""

    Cat (Mod) Cat (Mod)
    Moderator
    Posts: 1,002
    Joined: 20/09/2010
    #141995
    Reply To: Grocery deliveries

    hi wonder woman. been a while mate missed you.lol

    my problem with our local ASDA. is that as area is perceived to be low employment and poverty the quality and choice in this store sucks.

    cat

    They seek me here. They seek me there. They seek me everywhere for I am the Scarlett Pumpernickel https://www.youtube.com/watch?v=5RYRZb_yUCY

    There is nothing noble in being superior to your fellow man; true nobility is being superior to your former self

    I, Disabled Bloke
    Participant
    Posts: 540
    Joined: 29/10/2010
    #142946
    Reply To: Grocery deliveries

    I’ve been using online deliveries for a long time now. I have used Asda, Ocado, Tesco.

    Asda = best sell by dates and quality

    Tesco = easiest to manoeuvre and find what I wanted, lowest sell by dates and lower quality

    Ocado = best all round but expensive. That’s for treats!

    Ocado were the most attentive on delivery. I have found that I eat more frozen food and tins because of online ordering.

    weeble
    Participant
    Posts: 44
    Joined: 23/09/2010
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