Support Caseworker – Referral Service

The postholder will use structured holistic conversations to understand needs, agree appropriate support, and help people access information, practical guidance, peer support and other internal or external services.

The role ensures individuals feel informed, supported, and confident to access the help they need at the right time, while contributing to consistent delivery of referral and support pathways across services.

The role does not provide clinical advice, but works alongside healthcare and other professionals where appropriate, with consent and in line with safeguarding and data protection requirements.

Benefits:

We appreciate the range of skills and experience our staff have to offer. In return for your enthusiasm and commitment we commit to actively developing and supporting you.

We also offer a range of benefits including:

• Pension
• Life assurance
• Cycle scheme
• Health cash plan
• Financial wellbeing
• Employee assistance programme
  

Disclosure requirement: This role is subject to an appropriate DBS, Disclosure or PVG check, depending on location.

Salary: £28,000 – £30,000 per annum
Location: Head Office, 32 Ufford Street, London, SE1 8QD (with some flexibility for home working)