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How our information is produced

We’re committed to providing accurate information for everyone affected by muscle wasting and weakening conditions. We produce information on specific conditions, medical and practical topics to improve understanding and empower you.

We’re a member of the Patient Information Forum (PIF) and proud to have been awarded the PIF TICK in 2024.

 

What does the PIF TICK certification mean?

The PIF TICK is the independently assessed quality mark for health information which certifies that we create information that is accurate, trustworthy, and evidence based. All webpages featuring the PIF TICK have been developed using our accredited PIF TICK production process.

This means our information is:

  • Based on reliable and up-to-date evidence
  • Developed with input from medical experts and specialists in the neuromuscular field
  • Shaped by input from our community, ensuring it meets real needs
  • Created to meet the health and digital literacy needs of our audience
  • Reviewed and updated regularly to reflect the latest knowledge

Our production process

All our information goes through a rigorous production process before being published. This process involves collaboration across our team and input from people with lived experience. We also check that everything we publish is accurate and reliable.

For our health information, we involve neuromuscular specialists and healthcare professionals to make sure the content is medically accurate and reflects current standards of care.

Our information is reviewed every three years, with additional reviews as needed in response to advancements in research or changes in standards of care.

To help develop our information, we may use generative artificial intelligence (AI). This can support us to organise and draft early versions of content, and check that information is clear and written in plain English.

There are benefits to using AI when producing information, but we also recognise there can be risks. That’s why all our content goes through a robust review process before it’s published. It is always checked, edited, and approved by our staff, based on trusted sources, and reviewed by experts and people with lived experience. This helps us make sure the information is accurate, trustworthy, and easy to understand.

We will always be open when AI has been used to support the production of our PIF TICK accredited health information. When it has, we’ll clearly state on the page: ‘The information on this page was supported by AI and has been reviewed by specialists.’

Your feedback matters

We are always striving to improve the information we provide. Your feedback is invaluable in helping us meet the needs of our community. If you have any comments or suggestions about our information or would like to know more about how we create our information, please get in touch.

Information disclaimer

Whilst every reasonable effort is made to ensure the information we provide is accurate and up to date, we shall not be liable for any damages arising from the use of our information. Our information should not replace specialist advice tailored to your specific circumstances. We cannot endorse the services provided by the organisations listed in our information.